El Viaje – the journey is an au pair and nanny placement agency, matching local and overseas carers with families living in Australia.
We are a close-knit team of skilled professionals with the collective experience in the service industry, business development, communication and human resources to offer a complete and satisfying experience for all of our clients – host, carer and partners.
The El Viaje philosophy is about focusing on relationships as key criteria for successful experiences for both the family and the carer. We offer a placement model that starts with identifying the right “match” for both parties, through orientation, settling in and ongoing support services that not only fulfil everyone’s unique needs, but foster positive, comfortable and happy experiences and repeat clientele.
It is a fresh approach to au pair and nanny placement which addresses the possible disadvantages of setting someone ‘adrift ‘into a new cultural surrounding and family. The key is in support and El Viaje has developed a unique support program that journeys with the client for the life of the relationship.
The El Viaje approach includes:
- Selective placement matching mutual aims and objectives
- A personal relationship plan to monitor and manage aims and objectives
- Cultural Information orientation pack on arrival
- Arrival deluxe package for arriving au pairs (optional)
- Support and networking opportunities with foreign peers
- In-home screening and audit (by request)
- Special meet and greet (by request)
When you are challenged by family life and work balance, it is essential to you as a parent to feel confident and comfortable and with your choice of caregiver.
We also believe that your chosen caregiver needs to be supported in their role as trusted nurturer to your family.
It’s all about relationships – which always requires some effort. El Viaje is prepared to help you and your caregiver on that journey, from the very beginning to its natural conclusion.